Music production and publishing FAQ: answers and practical advice

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At the end of checkout, upload files for each booked service. You can later add or change files through your customer account.

We look forward to hearing your music!

Send the material you have. The more relevant information you provide, the more precisely we can work on your music online.

A simple sketch is enough to get started. A guitar or piano recording with vocals can give us an overview of your song. You can also send a vocal idea, lyrics and a reference track.

If your recordings are complete, send your individual tracks or master.

Have a question? Contact our production team.

You set the direction. We provide an update at each production stage for you to review.

One revision is included with each booking. Further adjustments cost 50% of the base price.

If, after receiving the first preview, you change the tempo, introduce a different musical reference or ask us to re-record everything, this is a complete re-do. A re-do costs 75% of the base price.

We create commissioned work for you. The rights to the performances, compositions and/or masters created for you transfer to you, including worldwide rights for all purposes, as set out in our terms.

We share updates during production and work with your feedback to understand your wishes. Use the communication tools in your customer account to keep in touch.

As a new customer, your first order is covered by our money-back guarantee. If our work does not meet your expectations, the refund conditions in our terms apply. If you stop production after giving feedback, we refund the stages you have not approved.

You can import our tracks into any DAW. We deliver them as WAV files.

Once we have completed the booked services, we can send you a rough mix to record your vocals over. Record them in your own studio, a studio near you or with us. When your recording is ready, upload it so we can mix and master the song.

Pay by credit card, PayPal or bank transfer. Apple Pay is available on supported devices. We do not accept cash on collection.

For bank transfers, please allow an additional two to five working days before production starts, as transfers between banks can take time.

Tell us about your project and contact our team.

Lyric documents help us understand your wishes and give us an overview of the wording, mood and intended feel of your song from the start.

Use clear file names and include the tempo and key where possible, for example “MySong_135bpm_DbMajor.mp3”.

Upload your song as an MP3 at a minimum bitrate of 192 kbps. You can put your files into a ZIP archive to keep everything together and make it easier to check that you have included all the material.

Share reference tracks or alternative versions of your song. They help us understand your vision for the production.

Bounce your song from exactly two bars before it begins and add a click to those two bars. This gives us a clear starting point for the production.

Listen to the production preview in your customer account and add your revision requests using the TAG button during playback.

We deliver your music to major online platforms worldwide, including Apple Music, Amazon Music, Spotify, YouTube Music, Meta, TikTok and Shazam.

You pay a one-off distribution fee. We retain 10% of distribution revenue to cover servers, support and development of our services.

You can request payment of your earnings via PayPal.

Order your music on CD with our CD pressing service. Configure the package and quantity online, then upload your artwork and audio files.

If you do not have your own codes, we provide them. They are included in the stated digital release price.

After ordering, upload your cover at a minimum size of 2000 × 2000 pixels at 300 dpi. If you need artwork, book our cover design service. Our design team will contact you about the material required.

Music, audio dramas and other audio productions. You do not need to have produced your tracks with us to distribute them through our service.